Returns Policy

As long as your item is in new condition, and in the original packaging, you can return it to us within 14 days from the date of delivery.

Please note that not all items are returnable, the usual exclusions apply (see below).

Non-Returnable Goods: We are unable to accept any returns of pre-recorded material, software and fragrances where the seal has been broken.  For reasons of health and hygiene the following items that are unwrapped, earrings for pierced ears, body bars, swimwear and lingerie, are not refundable.  You may only return these items if they are faulty or damaged.

Personalised Goods: Unless deemed damaged or faulty we are unable to accept the return of personalised items, this is due to them being made specifically to your requirements.

A returns note will be included in your parcel with the full address to return to.